Know Exactly When Your File
Gets Opened or Downloaded
Sending an important file and wondering if it actually got there is a common problem. Transferly's built-in analytics show you visits, downloads, and where they came from — for every file, free with an account.
Quick Answer
1. Why Track File Downloads?
A download link on its own tells you nothing after you hit send. Did the client open it? Did they actually download the file, or just glance at the page? Did the link get forwarded to someone in another country you didn't expect?
Download tracking answers those questions without asking the recipient anything — you get the data automatically, on your own dashboard.
2. What the Analytics Dashboard Shows
Total & unique visits
How many times the download page was opened, and by how many distinct visitors.
Total & unique downloads
How many times the file was actually downloaded, not just viewed.
Conversion rate
The percentage of visitors who went on to download — useful for spotting drop-off.
Geographic breakdown
Visits and downloads broken down by country and city.
Trends over time
Visit and download activity charted over 7, 30, or 90 days.
3. How to View Analytics for a File
Create a free Transferly account and upload your file while signed in.
Open your Dashboard to see an overview of visits and downloads across all your files.
Click into any file to see its full analytics — geographic breakdown and trends over time.
Requires a free Transferly account
4. Practical Use Cases
Confirm a client received a deliverable
See the exact moment a contract, invoice, or final file was downloaded, without asking.
Measure marketing asset reach
Track how far a shared press kit, media file, or resource travels by geography.
Spot unexpected sharing
A spike in visits from unfamiliar locations can flag that a link was shared further than intended.
Follow up at the right time
If a file hasn't been downloaded after a few days, that's your cue to send a reminder.
5. Frequently Asked Questions
Can I see if someone downloaded my shared file?
Yes. With a Transferly account, every file share includes analytics showing total visits, total downloads, unique visitors, and a visit-to-download conversion rate.
Does Transferly show where downloads come from?
Yes, the analytics dashboard breaks down visits and downloads by country and city.
Is file download tracking free?
Yes, download and visit analytics are included free with a Transferly account for every file you share.
Do I need an account to track downloads?
Yes — analytics are tied to your account so you can view them on your dashboard. Files sent without an account don't have a dashboard to view analytics on.
Start tracking your file shares
Free with every account. No extra setup, no separate tool.